FAQ

Do you ship internationally ?
Yes! We ship worldwide. Tracking is available for all orders.

How can I pay with a credit card ?
We process all our payments through securely through PayPal, which allow usage of all major credit card providers and banks – you don’t even need a PayPal account!

How long does delivery take ?
Items will be shipped in 3-5 business days after purchase. You will receive a notification email when your order was shipped. Processing time should be added to the total delivery time.
Standard Shipping Time :
USA: 10-20 days
Other countries: 15-30 days

How do I track my order ?
You will receive an order confirmation once your order has been successfully shipped. This email will include the tracking number for your package. Tracking is available for all orders.

How do I cancel an order ?
If you change your mind on an order, or decide you need to cancel an order, please contact us directly within 24 hours of making the order. Once the order is processed, we may not be able to cancel your order.

What if my item is not received ?
We have an easy refund policy, if we fail to deliver item within above mentioned time we will issue you full refund / resend a new order.

What is your return policy ?
We accept returns within 14 days from your purchase date. If the item purchased is not as described or defective, we will send another unit or refund the customer. Please contact us with photos and details of the product and the defect. The customer is responsible for the shipping cost on returned goods to us and all the item returned should be come with original box or accessories.

Where do you ship from ?
We ship from our partnered warehouses & factories located in US, Europe & Asia. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

Fees, taxes, duties
International customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.

How safe is your website ?
All payments are processed by PayPal, which are very trusted and secure platforms. We do not store or have access to any of your credit or debit card details, or passwords. Payments are 100% screened through and processed by PayPal and your major card carrier.

I have a question that is not answered in this FAQ. How do i contact you ?
If you have any questions do not hesitate to CONTACT US – just send us an e-mail directly at [email protected] or chat with us live.

We will respond within 24 hours.